Privacy Policy
Last updated: February 2026
1. Introduction
TripBuddy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We may collect personally identifiable information that you provide to us, including but not limited to:
- Name and contact information (email, phone number)
- Account credentials
- Payment information
- Location data
- Profile information and preferences
- Booking and transaction history
Automatically Collected Information
When you access our Service, we may automatically collect:
- Device information (type, operating system, unique identifiers)
- Log data (IP address, access times, pages viewed)
- Usage patterns and preferences
- Location data (with your consent)
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our Service
- To process bookings and transactions
- To communicate with you about updates, offers, and support
- To personalize your experience
- To improve our Service and develop new features
- To ensure safety and security
- To comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service partners (restaurants, tour operators, etc.) to fulfill bookings
- Payment processors to complete transactions
- Analytics providers to improve our Service
- Legal authorities when required by law
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent for data processing
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@tripbuddy.la
Address: Vientiane, Lao PDR